Network Maintenance - Chicago - Addressing update on network devices

This is a message to advise the following maintenance has been arranged. Please read the below carefully as further action may be required by you.
What’s Happening?
Standard maintenance is being conducted to update the IP scheme assigned to several of our mission critical network devices
Why This Matters?
This maintenance is essential to enhance the stability, security, and performance of the Chicago datacenter network infrastructure, ensuring we continue to provide a reliable service for all of our customers hosted in that data space. This will bring the addressing on the edge of our network fabric in line with current standards
Impact & Expectations
Connectivity within the datacenter is designed with multiple levels of redundancy, and we will only be updating the configuration of one network link at a time. As these are production links, customers may see a few moments of interruption to service as live traffic converges over from one switch to the other. However no serious impact is expected as we will retain active connectivity over at least one of our core switches at all times. If you notice any unusual behavior or suspect an issue related to this work, please contact our support team immediately. We are not expecting any extended impact will be felt.
Start Time:
2026-02-25 00:00 UTC
End Time:
2026-02-25 04:00 UTC​
Need Support?
We appreciate your understanding as we work to improve our services. If you have any questions or concerns, please do not hesitate to contact our support team.

Updates

• Updates will appear here as soon as available. Please check again soon.