Network Switch Maintenance - New York City

Our network team will be upgrading the firmware on the leaf switches at the SIN4 site, in order to bring the OS firmware up to date.. This maintenance is scheduled for Wednesday the 21st of May 2025 from 09:00 UTC until 13:00 UTC, and Thursday the 22nd of May 2025 from 09:00 UTC until 13:00 UTC.
During this maintenance window, our technical staff will carry out firmware upgrades on some of the switches to align them with our current high-speed data centre network standards. As a result, traffic entering or leaving this data centre via these switches may be degraded during the change.
Due to the nature of this work, clients may experience up to 30 minutes of degraded or interrupted services for the servers listed above during this window. We advice that any active services be stopped, and any work be saved prior to the start of this maintenance.
If any suspected trouble is felt during the maintenance window that you suspect is related to this maintenance, please contact support.
Thank you for your understanding.

Updates

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